Resort Policies

Use the links below to review our different policies on the resort.

Call 1-204-348-2964 if you have any questions.

Pet Policy

We love your pets as much as you do, however we are unable to accommodate them at the Resort. This is to ensure our future guests with allergies can enjoy their stay as much as you will.

Reservation Policy

A deposit of 50% of the rental cost is required at the time of booking (before taxes). We accept Visa,MasterCard, certified cheque, money orders and cash. No personal cheques will be accepted. Rates are subject to GST and PST. Reservations are confirmed when we receive your deposit.

Your verbal authorization to use your credit card as a deposit by phone or email indicates your compliance with the above Reservation Policy.

Cancellation Policy

25% refund up until 30 days prior to arrival. If cancellation is received after this time your deposit will be forfeited. If we are able to rebook, we will honor your deposit for a future stay in the same calendar year (absolutely no refunds given) minus a $100.00 administration fee.

There are no refunds for days lost due to your late arrival or early departure.

Your verbal authorization to use your credit card as a deposit by phone or email indicates your compliance with the above Reservation Policy.

Smoking Policy

There is no smoking allowed in our cabins at Betula Lake Resort. Guests are allowed to smoke inside the screened gazebo. Accommodations that have been smoked in, or smell of smoke will incur a minimum fine of $200.

Room Key Policy

Any key that is not returned to the Main Office after
check out will incur a $50 lost key charge.

Late Checkout Policy

Check out is at 11:00 am on the day of your departure. If
guests stay in their accommodations later than 11:00
am, a late checkout fee of $20 will be added. If guest’s
request a Late Checkout, it is no later than 1:00 pm.

Littering Policy

If any guest or group creates excessive littering during their stay, or simply chooses not to throw out their trash, a fine of $75 will be incurred.

Age Policy

Guests must be at least 18 years of age to book an overnight accommodation at Betula Lake Resort. Individuals younger than 16 years of age are not permitted to stay in an accommodation without adult supervision.

Noise Policy

Quiet time in our accommodations area is 11:00 pm. A fine of $100 will be incurred if excessive noise or complaints occur after 11:00pm in the areas of our accommodations. Betula Lake Resort reserves the right to request any person or group of people acting unruly and contrary to rental regulations to leave the premises. Assistance from law enforcement agencies may be acquired if this request is not met immediately.

Check-in: 4:00PM
Check-out: 11:00AM
*late check-out available for an additional $20, at 1:00pm.